NERIL

North Essex Resource and Information Line

Tel. 0845 0900909

This is a confidential service for information or if you need advice or support. The service is operational 4pm until 8am, 7 days a week, 365 days a year. Lines are manned by trained staff who will be able to advise you.

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Projects

Independent Mental Health Advocacy (IMHA)

Following the review of the 1983 Mental Health Act in 2007 a number of important amendments were made.

One of the amendments gave the right to patients detained under the Act in Hospital or in the Community to have access to a specialised IMHA advocate.

We currently have two Advocates who have gained the City and guilds IMHA accreditation and a third advocate who has almost completed her portfolio.

Information on how to contact an IMHA will be given to qualifying patients; a patient has the right to refuse the service.

The role of the IMHA with the agreement of the patient:

  • To ensure that qualifying patients understand the reasons for the section being applied
  • Patients are made aware and understand their right of appeal against the section
  • We will speak on your behalf at meetings
  • Accessing medical records when appropriate
  • Help resolve issues and disputes patients may have regarding their care
  • Obtain information for a tribunal
  • We will assist patients in making sure they understand information being given to them

This service is being provided at:

The Linden Centre and includes the Mother and Baby Unit and the Christopher Unit
The Crystal Centre in Chelmsford a unit for the Elderly
The Priory hospital in Chelmsford